Context-aware services in cooperative value chains: a key player-centred approach

Autor(en)
Christine Bauer, Christine Strauss, Christian Stummer, Alexander Trieb
Abstrakt

Abstract. The progress in context-aware systems is predominantly technology-driven, leading to innovations in technology-savvy industries while having almost no impact on other industries, such as the insurance sector. In this paper we introduce a novel, key player-oriented framework that explicitly takes into account the (business) value for each player being relevant when implementing a particular context-aware service on the market. We illustrate the framework’s applicability by means of a case study of a context-aware system that allows for monitoring high-value items for insurance purposes.

Key words: context-aware service, key player, value-orientation, business value, business approach, insurance sector, high-value items monitoring

AMS subject classifications. 93A02, 94A02

Organisation(en)
Institut für Rechnungswesen, Innovation und Strategie
Externe Organisation(en)
travel audience GmbH, Wirtschaftsuniversität Wien (WU), Universität Bielefeld
Journal
Scalable Computing: Practice and Experience
Band
14
Seiten
139-153
Anzahl der Seiten
15
DOI
https://doi.org/10.12694/scpe.v14i3.856
Publikationsdatum
2013
Peer-reviewed
Ja
ÖFOS 2012
102015 Informationssysteme, 2119 Sonstige Technische Wissenschaften, 502050 Wirtschaftsinformatik, 502052 Betriebswirtschaftslehre
Schlagwörter
Link zum Portal
https://ucrisportal.univie.ac.at/de/publications/contextaware-services-in-cooperative-value-chains-a-key-playercentred-approach(6a0b8fa2-63d2-43c0-a3bc-7e94d09dfd0c).html