The S-D logic phenomenon - conceptualization and systematization by reviewing the literature of a decade (2004–2013)

Autor(en)

Natalia Kryvinska, Romana Olexova, Paul Dohmen, Christine Strauss

Abstrakt

Service-Dominant (S-D) Logic has developed as a leading approach in contemporary service science literature. The notion was introduced in 2004, emerged after the service science field experienced several decades of development. Thus, the detailed literature analysis on S-D Logic (primarily in the form of research articles published in relevant journals) since 2004 is undertaken in this paper. The major business-economic scientific databases were scanned to extract key studies dealing with S-D Logic. These publications were analyzed systematically regarding author (s), journal and year of publication, research area, applied research methodologies, keywords and output. Findings reveal key players, discuss the contribution of empirical results, and point out the broad applicability of S-D Logic. The analysis serves as powerful evidence confirming the augmented ‘momentum’ of S-D Logic. Greater than before attention as well as an increasingly interdisciplinary focus for S-D grounded research efforts are observed, emphasizing the importance of a currently dominant view on mutual service exchange and value co-creation.

Organisation(en)

Institut für Rechnungswesen, Innovation und Strategie

Externe Organisation(en)

Universität Wien

Journal

Journal of Service Science Research

Band

5

Seiten

35-94

Anzahl der Seiten

60

ISSN

2093-0720

Publikationsdatum

2013

Peer-reviewed

Ja

ÖFOS 2012

502050 Wirtschaftsinformatik, 211903 Betriebswissenschaften

Link zum Portal

https://ucrisportal.univie.ac.at/de/publications/bc833b28-e2e9-422d-a291-9b82f90ae71f